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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bernadette Gialloreto

Bernadette Gialloreto

February 19, 2026

5  out of  5
rating by Bernadette Gialloreto
"Exceptional customer service! 100%. Everyone in the office is knowledgable, professional, honest, prompt -- I only left her because I moved out-of-state. I cannot say enough good things about this office. Do not hesitate - go with Nancy!"
We responded:
"Thank you for such a lovely 5-star review, Bernie! We certainly go way back with how long you were insured with our office. Please know how much you are appreciated! 😀"
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Sabrina Wrabley

February 18, 2026

5  out of  5
rating by Sabrina Wrabley
"Nancy’s office is so lovely! They were really helpful and everyone was so friendly!"
We responded:
"Thank you for your 5-star review, Sabrina! Please know we appreciate you and we are always here to help with all your insurance needs.😀"
Profile photo of Emily F

Emily F

February 17, 2026

5  out of  5
rating by Emily F
"I spoke to Sharon on the phone and she was incredibly kind and helpful! This was my first time dealing with an insurance company and she made the process very quick and easy to navigate. She was also very easy to
communicate with via text, flexible with my schedule, and understanding. I will definitely continue using this insurance office in the future!"
We responded:
"Welcome to Nancy Ellis State Farm Insurance Agency, Emily! We are happy your experience with Renter’s Insurance was so positive working with Sharon in our office. We look forward to helping you with all of your insurance needs.😀"
Profile photo of Anne Praino

Anne Praino

February 13, 2026

5  out of  5
rating by Anne Praino
"Sharon F. is great. Always prompt, professional and helpful. Anytime something comes up or I have a new insurance need, Sharon helps me make the best decision for my situation. Highly recommend."
We responded:
"Thank you for taking the time to write such a kind 5-star review, Anne. .Sharon is so great at helping our policyholders with all of their insurance needs and questions. We all appreciate your continued business and trust in our State Farm Agency.😀"
Profile photo of Macia Letsky

Macia Letsky

February 13, 2026

5  out of  5
rating by Macia Letsky
"Nancy Ellis and team are the kindest and best in the business! Super helpful and answered all of the questions I had. Definitely would recommend to anyone in the West Chester area- they’ve got you covered!"
We responded:
"Macia, thank you for the lovely 5-star review. We are all pleased that you feel so confident with your experience here at Nancy Ellis State Farm Insurance! Thank you for recommending us to your friends and family.😀"
Profile photo of Carrick Borillo

Carrick Borillo

February 12, 2026

5  out of  5
rating by Carrick Borillo
"Excellent service! Nancy was very knowledgeable, responsive, and truly went above and beyond to make the process easy. Highly recommend for anyone looking for great customer care and support!"
We responded:
"Thank you for the thoughtful 5-star review, Carrick! Our Nancy Ellis State Farm Agency is appreciate of your business. Thank you for recommending us to others looking for attentive customer service. 😀"
Profile photo of Alexandra Zirngibl

Alexandra Zirngibl

February 11, 2026

5  out of  5
rating by Alexandra Zirngibl
"This is a dedicated office that works hard because they care about their customers! I would definitely recommend this office to people I know who are looking for quality customer service for various insurance needs!"
We responded:
"Thank you so much for the very kind 5-star review, Zan! We believe in exceptional customer service here at Nancy Ellis State Farm insurance Agency! We appreciate you!!😀"
Profile photo of Jassy W

Jassy W

February 11, 2026

5  out of  5
rating by Jassy W
"Great experience!"
We responded:
"Thank you for your 5-star review, Jessy! We are very happy you had a good experience with our office. We are always here to help your with any of your insurance needs and questions. 😀"
Profile photo of Molly Borillo

Molly Borillo

February 9, 2026

5  out of  5
rating by Molly Borillo
"Nancy and her team are worth more than five stars! When my husband and I reached out for a quote, her team was so helpful in explaining all the details for our home and auto policies. They never made me feel like I was asking a silly question when reviewing the policy terms. I feel very confident in understanding our home and auto coverage. Since being insured with Statefarm, we had to call their office for one house incident we had, and Nancy provided resolution same business day! Plus the Statefarm iPhone app is very easy to use."
We responded:
"Thank you so much for the very kind 5-star review, Molly! We are so happy that you and your husband feel confident with your automobile and homeowner’s insurance coverage choices. Our team will be here to help you with all the questions you may have. We appreciate your continued business!😀"
Profile photo of Feliciana Watson

Feliciana Watson

February 6, 2026

5  out of  5
rating by Feliciana Watson
"What a great experience. Just genuinely a caring and nice agency."
We responded:
"Thank you so much for the 5-star review, Feliciana. We are all so pleased that you had such a great experience with our Nancy Ellis State Farm Agency!😀"
Profile photo of Joy Smiley

Joy Smiley

February 4, 2026

5  out of  5
rating by Joy Smiley
"I’ve had a great experience working with State Farm, and Alexa in particular has been incredibly helpful. She’s responsive, knowledgeable, and takes the time to explain things clearly without making it feel overwhelming. I always feel supported and confident that my questions and needs are handled promptly. Highly recommend!"
We responded:
"Thank you for the lovely 5-star review, Joy. We are all happy that Alexa was able to make you feel supported with all of your insurance needs in a professional and confident way. We appreciate you!😀"
Profile photo of Alexa Seber

Alexa Seber

February 4, 2026

5  out of  5
rating by Alexa Seber
"Nancy Ellis State Farm Insurance Agency is incredibly welcoming. Nancy’s team is very knowledgeable, friendly, and thorough when explaining policies and answering questions. And to top it off, the auto rates are becoming more and more affordable! Highly recommend this insurance agency for all of your insurance needs!"
We responded:
"Thank you so much for the wonderful 5 star review! Yes, our automobile rates have reduced significantly. We are here to help you with all of your insurance needs. 😀"
Profile photo of Tran Truong

Tran Truong

January 29, 2026

5  out of  5
rating by Tran Truong
"I was in search for home and auto insurance, have talked to many agents and Matt-State Farm is very professional and knowledgeable. I was able to get my coverage at a reasonable price. Highly recommended."
We responded:
"Thank you Tran for the very kind 5-star review! So happy to hear that Matt was able to help you with your automobile and homeowner’s insurance. Saving you money on your insurance premium is great! Welcome to our Nancy Ellis State Farm Agency!😀"
Profile photo of Elizabeth Raven

Elizabeth Raven

January 21, 2026

5  out of  5
rating by Elizabeth Raven
"I dont think you could find a nicer insurance experience. Very kind people, answered all of my questions with no judgements and no room for confusion. 10/10"
We responded:
"Welcome to our Nancy Ellis State Farm Insurance Agency, Elizabeth! Thank you for taking the time to write a very kind 5-star review! So glad you feel confident about your insurance choices.😀"
Profile photo of Kimberly Keel

Kimberly Keel

January 21, 2026

5  out of  5
rating by Kimberly Keel
"I have been a policy holder with this State Farm Office for over 20 years and now have multiple lines of coverage with them. The staff is friendly, knowledgeable, and very responsive whenever I have questions or need assistance. Communication is clear and timely, and I always feel like my business is genuinely valued. My most recent interaction with Sharon to update my insurance with my new car was fast and easy. She was knowledgeable and very pleasant on the phone….which is not easy to come by these days. She also took the time to ask me a few questions without being overly intrusive. It’s refreshing to work with a company that prioritizes customer service and client appreciation. Great job!!!"
We responded:
"What a lovely 5-star Google Review, Kimberly! We have appreciated your loyalty and opportunity to help you with all of your insurance needs. We believe wholeheartedly in prioritizing customer service! So glad Sharon was able to efficiently and professionally take care of your most recent insurance need. Thank you for your continued business.😀"
Profile photo of Cosmo Losco

Cosmo Losco

January 16, 2026

5  out of  5
rating by Cosmo Losco
"Great experience! Saved me a ton of money and Sharon was a pleasure to work with!"
We responded:
"Welcome to our Nancy Ellis State Farm Agency, Cosmo! So happy to hear that Sharon was a pleasure to work with and that we were able to save you a lot of money on your insurance premiums. Thank you for the 5-star review!😀"
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Scott Blackwell

January 15, 2026

5  out of  5
rating by Scott Blackwell
"What a fantastic place to do business! Everyone is professional, polite, and very knowledgeable!!!"
Profile photo of Yasmin Blackwell

Yasmin Blackwell

January 14, 2026

5  out of  5
rating by Yasmin Blackwell
"What an inviting office, I felt so welcome, not only did they help me understand my insurance, while answering all my questions. The auto and homeowners rates were great!
Opened my eyes to why I should have Life insurance.

Highly recommend!"
We responded:
"Welcome to our Nancy Ellis State Farm Agency! Thank you for such a lovely 5-star review. We are very happy you were pleased with the automobile and homeowner’s rates. Life Insurance is most important for everyone. 😀"
Profile photo of Krishna K

Krishna K

January 14, 2026

5  out of  5
rating by Krishna K
"Sharon was fantastic in helping us switch both our automobile and home insurance to State Farm. She provided clear and competitive quotes, was extremely knowledgeable, and made the entire process smooth and stress-free. She took the time to explain everything and ensured we had the right coverage. Highly recommend working with her!"
We responded:
"Thank you Krishna for the very king 5-star review. We are appreciative that you would highly recommend our Nancy Ellis State Farm Agency. Sharon is so consistent with helping our policyholders understand their coverages on the Automobile and Homeowners Insurance in a very educational way. We are here to help you with all of your insurance needs and concerns!"
Profile photo of Richard Schectman

Richard Schectman

January 9, 2026

5  out of  5
rating by Richard Schectman
"Spoke with Sharon. Friendly, knowledgeable, very professional. Walked me through every aspect of all my insurance requests and needs. And yes I switched to them at a much more reasonable rate. I would highly recommend them."
We responded:
"Thank you for the very kind 5-star review, Richard. We are glad you felt well taken care of with every aspect of your insurance needs. Sharon is very knowledgeable and enjoys helping all of our policyholders. Welcome to our Nancy Ellis State Farm Insurance Agency!😀"
Profile photo of Bill King

Bill King

November 24, 2025

5  out of  5
rating by Bill King
"I read other reviews & the phrase that jumped out at me was "great experience"! I concur! All I can say after the way I was greeted by Nancy & worked with Sharon is, I had an absolutely great experience. I look forward to a long relationship with them. Thank you for taking care of me."
We responded:
"What a lovely 5-star review, Bill! We welcome you to our Nancy Ellis State Farm Agency! I am so happy you had a great experience with Sharon taking good care of you and your family. 😀"
Profile photo of Jacky Jin

Jacky Jin

November 13, 2025

5  out of  5
rating by Jacky Jin
"Matt is extremely knowledgeable and friendly. He helped me find the best policy for my home and auto insurance. I highly recommend him!"
We responded:
"Thank you for the kind 5-star review! Very glad to hear that Matt was able to help you find the best coverage for your automobile and homeowner’s insurance. We appreciate that you will be recommending our Nancy Ellis State Farm Agency to others. Matt will surely be happy to help.😀"
Profile photo of Carolina Aguilar

Carolina Aguilar

November 13, 2025

5  out of  5
rating by Carolina Aguilar
"I just happened to meet Ms. Finochio through a bussinnes insurance i was inquiring about. Her attentiveness and kind demeanor made feel so comfortable about talking to Ms. Finochio. Her knowledge about the insurance bussiness and her ability to educate and explain things were remarkable. She had the patience and knowledge to go step by step. She also helped me to go through to file an auto claim for an accident i had later on, and she was so helpful and facilitated things for me to made this process completed. I appreciate her prompt response to emails and calls, and her availability to attend and respond to all my questions. Thank you Ms. Finochio !!"
We responded:
"Thank you for the lovely 5-star review, Carolina. I am so glad that Sharon was able to make you feel so comfortable with her knowledge and professionalism. Please know that we will always attend to all your questions and insurance needs. We appreciate your business!😀 "
Profile photo of Geri Cooper

Geri Cooper

November 13, 2025

5  out of  5
rating by Geri Cooper
"Wonderful experience here. I was able to lower my car insurance
by $600 for six months for the same coverage! My agent was
so knowledgeable and personable. So happy I found Nancy Ellis."
We responded:
"Geri, it was such a pleasure to help you with your automobile insurance needs. I am glad you found the experience so positive and saving over $600 on your insurance premium. Welcome to The Nancy Ellis Stare Farm Insurance Agency!"
Profile photo of Anthony Pace

Anthony Pace

October 28, 2025

5  out of  5
rating by Anthony Pace
"I spoke to Sharon today and she answered all my questions and helped me to save some money.
As a long time customer service insurance agent I appreciate professionalism and friendliness
in people I am calling for service. She was very patient and as well and I appreciate that very much."
We responded:
"Thank you, Anthony for such a nice 5-star review! Sharon is always very professional and thorough in her insurance discussions. We strive to make sure our policyholders feel well taken care of. Please know we are always here to answer your questions and concerns. 😀"