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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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matt vacca

March 31, 2026

5  out of  5
rating by matt vacca
"I had a great experience working with Sharon Finochio at the Nancy Ellis State Farm office in West Chester. Sharon was incredibly patient, easy to communicate with, and always accessible whenever I had questions. She really took the time to walk me through my options and made sure I understood everything clearly. She went out of her way to find me the best possible deal without any pressure. I highly recommend working with Sharon and the team!"
We responded:
"We so appreciate your very thoughtful 5-star review, Matt! Sharon is such a wonderful person and an amazing part of our team. She is very thorough and always has our customer’s insurance needs front and center. The Nancy Ellis Insurance Agency will be here to help. 😀"
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Jason Grace Sr

March 31, 2026

5  out of  5
rating by Jason Grace Sr
"Great Staff! Warm and friendly and very patient to answer all of my questions. Highly Recommend!!"
We responded:
"Thank you Jason for the 5-star review. We are pleased that you would highly recommend our office to others. We are always here to help to happily help you with any of your insurance needs.😀"
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Tray Cee

March 31, 2026

5  out of  5
rating by Tray Cee
"Staff is friendly and knowledgable"
We responded:
"Our Nancy Ellis State Farm Agency thanks you for the kind 5-star review! Our friendly team is always here to help you with your insurance needs.😀"
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Darryl

March 31, 2026

5  out of  5
rating by Darryl
"Awesome!"
We responded:
"Thanks you Darryl for having confidence in The Nancy Ellis State Farm Agency here in West Chester PA. We appreciate the 5-star rating.😀"
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Kimberly Hansen

March 31, 2026

5  out of  5
rating by Kimberly Hansen
"Nancy and her team are always so wonderful and professional. I would highly recommend working with them."
We responded:
"Kim, your 5-Star review means so much to us! The Nancy Ellis State Farm Agency appreciates you and the confidence you and your family have in our office. Thank you for recommending us to others!😀"
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Hollie McDonald

March 30, 2026

5  out of  5
rating by Hollie McDonald
"Working with Alexis has been a joy. Thank you Nancy for your support of our community"
We responded:
"Hollie, thank you for the lovely 5-star review! We always enjoy helping our wonderful community! Thank you for your thoughtful referrals.😀"
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Laura Rivell

March 27, 2026

5  out of  5
rating by Laura Rivell
"State Farm is there!"
We responded:
"Thank you for your 5-star review, Laura! We so appreciate your continued business over the many years. Please know we will always be there for you and your family.😀"
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Angel Indelicato

March 26, 2026

5  out of  5
rating by Angel Indelicato
"Yasmin does a great job!"
We responded:
"Thank you for the 5-star review, Angel! So glad Yasmin was able to help you and that you are so satisfied with her customer service. We are always here to help you with all of your insurance needs!😀"
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lyo laba

March 19, 2026

5  out of  5
rating by lyo laba
"Absolutely brilliant! Professional knowledgeable and polite!"
We responded:
"Thank you for making our day with such a nice 5-star review! We appreciate your confidence in our office and always thankful for your referrals. We are here to help you with all of your insurance needs. 😀"
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Tanie Kabala

March 19, 2026

5  out of  5
rating by Tanie Kabala
"We have been with Nancy for over 20 years, and have always been completely satisfied with the service we have received. The staff is always responsive, friendly, and helpful-- and someone always answers the phone, which Is rare in this day and age! I cannot recommend Nancy and her staff more highly!"
We responded:
"Tanie, we all thank you for the very kind 5-star review! I hope you know how fortunate we feel to have you and your family as policyholders. We are always here to answer the phone and help you with all your insurance needs and questions. A special thank you for sending us referrals!😀"
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Paige Miner

March 17, 2026

5  out of  5
rating by Paige Miner
"I highly recommend Nancy Ellis State Farm! Nancy and her team are incredibly helpful for all things insurance."
We responded:
"Thank you for the 5-star review, Paige! The confidence you have in Nancy Ellis State Farm Insurance means a lot to our office. We are here to help with all of your insurance needs!😀"
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Stephanie Peterson

March 12, 2026

5  out of  5
rating by Stephanie Peterson
"Amazing customer service and a welcoming energy always!"
We responded:
"We appreciate your 5-star review Stephanie! Please know that our Nancy Ellis State Farm Agency will always be here to take care of all of your insurance needs!😀"
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Bailey Wineberg

March 12, 2026

5  out of  5
rating by Bailey Wineberg
"Nancy and her team are always so pleasant and welcoming! Friendly faces who get the job done is so refreshing these days. 100% would recommend for all insurance needs!"
We responded:
"Thank you Bailey for the 5-star review! Your business is appreciated and it means the world to us that you highly recommend Nancy Ellis State Farm Insurance. 😀"
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Laura Shevlin

March 12, 2026

5  out of  5
rating by Laura Shevlin
"Nancy and her team are wonderful to work with! They made the process of finding the right coverage incredible easy and stress free. If you are looking for a team that is responsive, knowledgeable, and professional every step of the way, you’ve found it here!"
We responded:
"Thank you for a lovely 5-star review, Laura. We appreciate you and please know we are always here to help you with all of your insurance needs. We thank you for your referrals as well!😀"
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Maria Ratliff

March 7, 2026

5  out of  5
rating by Maria Ratliff
"Thank you so much for all you do Sharon amd the team! Sharon has being our main contact and she is absolutely wonderful!"
We responded:
"So happy to hear Sharon has been helping you with your insurance needs so well! She is such an asset to our team! Thank you for the kind 5-star review! We appreciate the loyalty of you and your wonderful family!😀"
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Matthew Ratliff

March 6, 2026

5  out of  5
rating by Matthew Ratliff
"Sharon and the whole team at Nancy Ellis' office are awesome! They have always been so helpful. We have had our whole family's auto and home insurance with State Farm. They offer us discounts and let us know how we can save money on our home and auto. They truly look out for us and we appreciate it. With much appreciation for all you do! Matt Ratliff"
We responded:
"Thank you Matthew for taking the time to write such a kind 5-star review. We appreciate the confidence you place in our Nancy Ellis State Farm Agency handling your automobile and homeowner’s insurance. We agree that Sharon is very committed and caring with her insurance explanations.😀"
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Karen King

March 6, 2026

5  out of  5
rating by Karen King
"Nancy and Sharon walked me through the Medicare process and are very knowledgeable in that area. We also moved our car and renter's insurance to them. State Farm has great rates, and Nancy and her staff are amazing!"
We responded:
"Karen, thank you so much for your very thoughtful 5-star review! We are very grateful to have you and your husband as part of our Nancy Ellis State Farm Agency! Glad to be helping you with your Automobile, Renters and now the Medicare Supplement Coverage. We appreciate you and your referrals as well!😀"
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Maria Ratliff

March 6, 2026

5  out of  5
rating by Maria Ratliff
"We have been with Nancy Ellis - State Farm Insurance for a long time now and I have to say they are top notch! We especially appreciate Sharon Finochio , who has helped us with the constant changes to our policy because of our growing family. There are 5 drivers /6 vehicles plus our home that they have been insuring . ( Kids growing up, good grades, diplomas etc. she always has looked out for the discounts for us. I have had to call many times with questions or/changes to our policies and Sharon ALWAYS take care of everything. I send an enormous THANK YOU to her and everyone at the office. In a time with so much darkness in the world Nancy Ellis, State Farm’s group is the light especially Sharon! Thank you Maria Ratliff"
We responded:
"Oh my goodness Maria, thank you for your very kind 5 star review! We are so blessed to have you and your family as part of the Nancy Ellis State Farm Agency. Our team is very fortunate to have Sharon here to help our policyholders with all of their family insurance needs. Please know how much you are appreciated!😀"
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Haley Sheehan

March 4, 2026

5  out of  5
rating by Haley Sheehan
"Nancy and her team are wonderful - caring, compassionate, caring and supportive!"
We responded:
"Thank you for the very kind 5 star review, Haley! Please know we appreciate you and your trust in Nancy Ellis State Farm Agency.😀"
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Bernadette Gialloreto

February 19, 2026

5  out of  5
rating by Bernadette Gialloreto
"Exceptional customer service! 100%. Everyone in the office is knowledgable, professional, honest, prompt -- I only left her because I moved out-of-state. I cannot say enough good things about this office. Do not hesitate - go with Nancy!"
We responded:
"Thank you for such a lovely 5-star review, Bernie! We certainly go way back with how long you were insured with our office. Please know how much you are appreciated! 😀"
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Sabrina Wrabley

February 18, 2026

5  out of  5
rating by Sabrina Wrabley
"Nancy’s office is so lovely! They were really helpful and everyone was so friendly!"
We responded:
"Thank you for your 5-star review, Sabrina! Please know we appreciate you and we are always here to help with all your insurance needs.😀"
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Emily F

February 17, 2026

5  out of  5
rating by Emily F
"I spoke to Sharon on the phone and she was incredibly kind and helpful! This was my first time dealing with an insurance company and she made the process very quick and easy to navigate. She was also very easy to communicate with via text, flexible with my schedule, and understanding. I will definitely continue using this insurance office in the future!"
We responded:
"Welcome to Nancy Ellis State Farm Insurance Agency, Emily! We are happy your experience with Renter’s Insurance was so positive working with Sharon in our office. We look forward to helping you with all of your insurance needs.😀"
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Kayla Gwaltney

February 14, 2026

5  out of  5
rating by Kayla Gwaltney
"Excellent team!"
We responded:
"Thank you very much for the 5-star review, Kayla. We appreciate the kind words about our Nancy Ellis State Farm Agency!😀"
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Anne Praino

February 13, 2026

5  out of  5
rating by Anne Praino
"Sharon F. is great. Always prompt, professional and helpful. Anytime something comes up or I have a new insurance need, Sharon helps me make the best decision for my situation. Highly recommend."
We responded:
"Thank you for taking the time to write such a kind 5-star review, Anne. .Sharon is so great at helping our policyholders with all of their insurance needs and questions. We all appreciate your continued business and trust in our State Farm Agency.😀"
Profile photo of Macia Letsky

Macia Letsky

February 13, 2026

5  out of  5
rating by Macia Letsky
"Nancy Ellis and team are the kindest and best in the business! Super helpful and answered all of the questions I had. Definitely would recommend to anyone in the West Chester area- they’ve got you covered!"
We responded:
"Macia, thank you for the lovely 5-star review. We are all pleased that you feel so confident with your experience here at Nancy Ellis State Farm Insurance! Thank you for recommending us to your friends and family.😀"