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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Eliza Scherrer (US)

March 10, 2023

5  out of  5 rating by Eliza Scherrer (US)
"Nancy and her team truly provide exceptional service! They go way beyond what I would ever expect from an insurance company. They truly care and me and my family and did an outstanding job helping us manage through all the details related to a recent car accident. I felt loved and fully supported the entire way through. Nancy has also done an outstanding job with my daughters as new drivers, taking the time to meet with them and talk about driving safety. They really treat us like we are members of their own family. I highly recommend Nancy and her team. They are tremendous, kind, smart, caring wonderful people!"

Jacob Wiatrowski

March 3, 2023

5  out of  5 rating by Jacob Wiatrowski
"Mr Chesonis was super helpful. He was clear about everything, and got me set up with a great plan for my situation. I’m making the switch and so far so good!"

Kimmie Di Nhong

March 1, 2023

5  out of  5 rating by Kimmie Di Nhong
"Matt was super helpful getting us all set up! It was quick and seamless:)"

Lexie Hoffman

March 1, 2023

5  out of  5 rating by Lexie Hoffman
"Very helpful with everything. Glad I had someone so kind to help me with everything I need"

Melissa Barrage

February 23, 2023

5  out of  5 rating by Melissa Barrage
"Nancy Ellis and her team are excellent. Everyone in the office is friendly and professional, the atmosphere is very welcoming. Nancy answered all my questions thoroughly with detail and left me feeling confident with all my insurance needs."

zina gary

February 20, 2023

5  out of  5 rating by zina gary
"good agent and explain everything very well and very professional"

Jami Lynne

February 17, 2023

5  out of  5 rating by Jami Lynne
"Matt was very helpful. Clear communication & able to help me setup my policy quickly."

Kate Trombello

February 15, 2023

5  out of  5 rating by Kate Trombello
"Sharon took the time to explain in detail our new policies and the amount of coverage needed. She was willing to answer any questions and made sure we understood things. It was a nice personal touch and felt like you were dealing with a local office vs. some of the larger companies that treat you like a number."

Jennifer Frank

January 13, 2023

5  out of  5 rating by Jennifer Frank
"Truly wonderful service. Matt took care of my renter's insurance policy quickly and confidently. He was able to answer every one of my questions and was able to help me feel comfortable with my choices as I'm new to having rental insurance. If I could give 6 stars I would."

Allen Carson

December 19, 2022

5  out of  5 rating by Allen Carson
"Always great service. Thanks Matt and Nancy!"

Rj Tha Guru

December 14, 2022

5  out of  5 rating by Rj Tha Guru
"Matt was very easy to talk to and persistent with me to get this done as I kept overlooking my emails, once we got on the phone today he guided me through the process and made it easy for me. Happy to have insurance with state farm, and thanks again Matt!"

Brad Imming

December 9, 2022

5  out of  5 rating by Brad Imming
"Everyone at Nancy's State Farm office has been very professional and answered any questions I had. Even better, they saved me over $200 for my 6-month Insurance Policy compared to Geico. Definitely happy to say the least!"

Sai Parsawar

November 30, 2022

5  out of  5 rating by Sai Parsawar
"Matt was great and helped me get renters insurance set up quickly!"

Holly Ruby

November 29, 2022

5  out of  5 rating by Holly Ruby
"Matt Chesonis at Nancy Ellis's State Farm office is amazing! He answered my many questions in full detail. He is extremely knowledgeable in his field. He provided excellent Customer Service. Not only am I happy with the low rates and terrific Auto & Renter's insurance coverage, I feel at ease knowing I am with State Farm!"

Jennifer Mimkha

November 29, 2022

5  out of  5 rating by Jennifer Mimkha
"Matt was efficient and clear while helping me get my policy set up."


November 22, 2022

5  out of  5 rating by Flawless
"Matthew Chesonis was the agent who helped me get renter's insurance. He made it very easy to understand, as it was my first time having it. Also, the process was very easy. I highly recommend working with him."

Cember F

November 16, 2022

1  out of  5 rating by Cember F
"Working with this office has been a nightmare. My partner and I initially used them for renter's insurance when we first moved to PA. Our initial auto and renters bundle was fine, but once we alerted our agent that we were moving to a different state is when we started experiencing issues. While we are not upset with the time it took for our policy to change over, we are upset with how poorly it's been handled. We chose to downsize and sell one of our cars. I personally alerted our new agent as well as this agent of the change and asked for the car to be taken off the policy August 31st. Now, I know that my selling my car so close to our billing day (I sold it 9/24, our bill date was 9/28) may have been tight and I understood that there may be a possibility that we would see a charge for the Ford we no longer owned, but would be reimbursed. Instead, what I got was two separate bills - one from our new state for the car we still owned and one from PA for the Ford I no longer owned. This continues to happen and I have a bill for the Ford from Nancy Ellis State Farm for November despite selling the car in September. After some digging and talking with our new rep, we learned that they did indeed receive the policy for the car we still own, however, this State Farm location chose NOT to confirm that we canceled our policy. We have been paying insurance for a car that we don't own in a state that we don't live in! It is beyond me that this office couldn't find it in their agenda to call me to confirm that we were canceling the policy, but Sharon, our initial rep, could call me relentlessly about a life insurance policy. I called and talked to a woman named Joan who instructed me to send documents to prove that my bill of sale is for September to receive a refund. I sent these documents 6 days ago and had not heard back about whether they were received. I had to call again this morning to verify and was told that I sent the wrong document, which is fine, but WHY did I have call to verify this?? At this point I am a bit upset, so I asked when it was determined that this was the wrong document and was met with, "uh...Today." Really?? It took SIX DAYS for something these reps are trained in to determine that I sent in the wrong document? Anything they have to do to get closer to my billing date I guess. I cannot believe that I am going through this when I have been very open about our needs and communicated August 31st (according to my call log) that I was canceling the policy. It has gotten to the point that I have to request confirmation that they receive my emails and I have to check the status of this process. It feels like I am a hassle to this company, but they sure do love taking my money for a car I don't have in a state I don't live in. Is my policy canceled? Who knows! I can't even get a confirmation for that. I cannot wait for this process to be OVER."

Scott Kittrell

November 14, 2022

5  out of  5 rating by Scott Kittrell
"Worked with Matthew Chesonis and received very quick and great service to get new policies up and running. Thank you to the Nancy Ellis team."

Billee Fisher

November 11, 2022

5  out of  5 rating by Billee Fisher
"Matt was very helpful with everything ! He explained all the detail so I understood everything I was getting. The secretary was one of the nicest people I had answer my phone call she was very pleasant . Highly recommended ! Thank you State Farm"

Laurie Wojcik Scicchitano

November 10, 2022

5  out of  5 rating by Laurie Wojcik Scicchitano
"Switched my car and home insurance today and they saved me tons of money!!!"

Jeannette Szakal

October 1, 2022

5  out of  5 rating by Jeannette Szakal
"Matt was terrific. Answered all our questions. He was very patient and very knowledgeable . Would highly recommend him"

Bruce Kettelle

September 27, 2022

5  out of  5 rating by Bruce Kettelle
"Nancy & Staff have become dear friends over the 35 years we have had all our insurance with them! They are simply "the best.""

Stephen Rhoads

September 9, 2022

5  out of  5 rating by Stephen Rhoads
"Matt Chesonis of the Nancy Ellis State Farm agency was a pleasure to work with in placing new coverage for my family's three vehicles. He is knowledgable and informative regarding the distinct areas of coverage. He also worked diligently to research possible coverage for our rental property. I wholeheartedly recommend him!"

Grace Young

August 24, 2022

5  out of  5 rating by Grace Young
"State Farm is so family friendly it grows with you! It’s been such a big help moving into my first apartment!"

Grace Lampe

August 24, 2022

5  out of  5 rating by Grace Lampe
"As a student, the laptop coverage State Farm provides is the perfect fit for me!"